Get The Right Back Office Support For Your Business With Our Expert Services, As You Reach Towards Your Business Goals!

Every business, big or small, requires proper back office support and we, at SM BPO Solutions, understand how Property Management Virtual Assistant Services important it is for you to conserve your limited capital and resources. This is why we offer you our outsourced services, so that we can manage your back office tasks while you excel at the money making part of the business.

What can we do for you?

  • New Property Creation, Ad Posting for vacant units
  • Preparing Lease Agreement
  • Tenants Move in / Move out process
  • Unpaid rent follow ups
  • Rent update
  • Lease agreement renewal
  • Bank reconciliation
  • Accounts Receivable / Accounts Payable
  • 24/7 Maintenance phone call, email and live chat support
  • Tenant Screening starting from £7 per check & Application processing
  • Bookkeeping through Xero, QuickBooks, Quicken & Sage
  • Graphic design, Website design & Web development, SEO and Social Media management

Also read :Why is it important for Property Management companies to have after hours / weekend telephone support?

Benefits of Outsourcing

  • Save time and money to increase ROI
  • Focus on what matters to your business
  • Reduce stress
  • Reduce/eliminate costly errors
  • Provide a better service for your clients
  • Compete with much bigger companies
  • Work with a team of experienced professionals
  • Gain a reliable employee but save upto 65% of the salary
  • 24/7 availability
  • High standards and attention to detail

Do you have these questions in mind?

  • What type of Property Management companies do you work with ?

    We extend our services to Residential and Commercial Management Companies.

  • How familiar are you with the practices followed in a Property Management company?

    We have been working with Property Management Companies for about 8 years now. It is different how each company works so it is essential to understand the type of practices and procedures to be followed in order to incorporate the similar culture while handling tenants, owners and third-party vendors.

  • Do you offer Property Management services?

    Unfortunately we don’t. But, we extend our full support to Property Management services.

  • What type of Property Management Software do you work with?

    We work with Software such as Yardi, Propertyware etc. We understand the fact that most of the software functions in the same way except for the user interface. Therefore we can adapt to any software your business is currently into.
  • How do you manage tasks like Property inspections and key handover?

    The services we provide aim at assisting Property Management Companies that spend more time ON business rather than IN it. So we feel that Property inspections and Key Handovers hold the first priority to be taken care of by the Property Management Systems than the coordination between the Property Manager, Tenant, Owner and Live chat.

  • How do you screen tenants?

    We have a fully automated tenant screening solution where you can screen a tenant starting from £7 per check and do a full check at £21 per check.

  • I need a VA who is Jack of All Trades to handle my calls, bookkeeping and social media management?

    A Virtual Assistant who is good at book-keeping may not be the right choice for handling phone calls or maintaining website. Our team of experts provide the best assistance possible with a professional touch in everything that we do and you will no longer be required to suffer managing more than one VA at any given time.

  • How do you keep track of tasks when you’re multi tasking?

    By deploying tools such as spreadsheet, Google docs and time tracker software; keeping track of Project management tasks have been made easy.
  • What hours do you operate?

    We provide 24/7 assistance, therefore we are available during and after business hours and also on weekends.

  • We are a small but fast growing company. Can you help us?

    Even if you are a one man Company, we are more than happy to work with you.
  • How do you collect Rent payments?

    We send rent reminders to tenants when the rent payment date is due.

Why don’t you call us to find out what tasks to delegate and what to keep it in-house?

Free, No Obligation Consultation